Your website is private and therefore, is only accessible to yourself and your guests. When your invites are sent out, each RSVP will contain a unique link, with which your guests will be able to access your site.

There are no advertisements on the website at this time. We will not advertise to your guests on your wedding website.

Your wedding website will be online for 18 months after purchase. We will notify you before your account is disabled and offer you the chance to extend your site, should you require it. Please note, you will need to save any photos/comments uploaded to your site before you lose access to your account.

Your site will be available for you to preview as soon as you sign up and will be available for your guests to view as soon as you send out your invites.

Yes, you can change your theme, although please note that this will not apply to invitations you have already sent out. Please also be aware that the layout of the invitations does vary from theme to theme, and you may need to re-arrange your content.

If the theme you have chosen has a link to the designer, then you may contact them directly to collaborate on another project. Remember to tell them you heard about them through Paperless Wedding!

Click on the arrows on either side of the current theme displayed, and this will take you through each design.

You need to make sure that you have ‘JavaScript’ enabled within your browser. Go to your browser preferences and change from there.

A venue is a place where one or more of your wedding events are being held. So, this could be your local church, that smart hotel, a sunkissed beach or even your back garden. On your site, there will be a separate page for each venue where you can explain why you’ve chosen that place and include a photo and useful info, like a map.

The text entered here will appear on the website page for this venue. We suggest you write about why you chose that venue, maybe give a bit of history about the place, or you can leave a simple message instead. You have the freedom to choose!

We hope you will by the time your day arrives! If you are in the early stages of planning, you might not know all the details. Don’t worry, as you can come back to this bit later on. Don’t forget to fill it out as it is essential for your guests. All details will be viewed on the webpage.

Did you navigate away from this page at any point? You might not have saved it. At the bottom of the page is a save button, so click on this. Then check whether you got an error when you saved, this would mean the information isn’t stored. Please try entering the information again, and if the same thing happens after you have saved, then there may be an issue. Click on “Feedback’ bottom right, send us a message, and we will look into it for you.

An event is a part of your wedding celebration that you want guests to be able to reply to separately. For instance, this could be the ceremony itself, the reception afterwards and an evening party. Or it could even be a BBQ a couple of days before or after. Each event will have a page on your site and also a line on your invitations. You’ll also get to see individual numbers attending each event.

This event title will be seen on the wedding invitation, which allows you to use more formal language than on your website. For example, ours would read ‘The Wedding of Emma Gosling and Jim Taylor’, and our evening event would be ‘The Evening Reception’. It is up to you how you phrase it. You can always change it once you have previewed the invitations.

You can enter any date in here if it is linked with your wedding. Some people have a party after the wedding, or you might be wanting to have welcome drinks before the big days itself, either is no problem. We give you the option when you create the invitations to include these type of events or not. You might want these details to appear on the website only. You can get guests will still be able to RSVP even though it was not visible on the invitation.

The text entered here will appear on the website page for this event. If it is your ceremony you might want to start by writing, ‘Please join us to celebrate our big day…..’ or ‘We can’t wait to become Man and Wife, and we hope you will be there to share this with us…..’ You can write as much or as little as you want.

Did you navigate away from this page at any point? You might not have saved it. At the bottom of the page is a save button, so click on this. Then check whether you got an error when you saved, this would mean the information isn’t stored. Please try entering the information again, and if the same thing happens after you have saved, then there may be an issue. Click on, feedback icon, bottom right, send us a message, and we will look into it for you.

An invite is the equivalent of the wedding invitation card you would send in the post, which lets the guest know the dates and times of the events they are invited to. You can include any of the events you’ve created on your invites, the wording for these events will be taken from the information you’ve entered. To help with the rest of the text, try looking up wedding invitation wording online, or find an invitation you have received.

The invites are sent from Paperless Wedding’s servers through Mandrill. Mandrill is designed to help sites like ours to deliver emails to their desired destination. It tracks them through to the point they are opened. This will give you the reassurance that they have been delivered. However, some invites may end up in spam, in which case you may have to contact them by other means.

No problem. Just add in their email address and hit send. The invite will then only go out to people who have not had it before.

You need to have filled out the information in the Events and Venues tabs first. Once the event has been created, you will be able to see them when you click to create an invite. Type in the name of your invitation, this is only for your reference and nothing else, and select which events should be associated with it. If the invitation is evening only, make sure you only choose the evening only event. You then need to address the envelope to your guest. This will be the first thing they see, and from there they will click to your invitation. Once all the details have been entered, then click on the Save button at the bottom of the page. Once this is created, you will be able to preview it by hitting the preview button next to that invitation.

Typically on an invitation, it might be ‘The Bride and Grooms Parent’s invite you to’ See our blog for more inspiration.

This is up to you! We will generate the guest’s name when we send the invitation, so the rest of the text is available so you can say its a wedding an invitation, or maybe even put a quote on there.

All the details have either come from information you have entered in the venues and events tab, or we have put in suggested wording for you. You can enter your own text and then preview how it looks on the invitation by hitting the Preview button. To help with the wording, try looking up wedding invitation wording online, or find an invitation you have received.

Only select the events you want your guests to see on the invitation. If you don’t want these event details (usually pre-wedding or post-wedding activities) on the invitation make sure you don’t tick it. Your guest can still RSVP online and see details of the event on the website.

Go to ‘your account’ and make sure you’re looking at the right email address. The invitation will be sent to the email address you opened the account with. If it still has not arrived, check your junk mail and if it is still not there, click on “Contact Us” to let us know, and we will try and get to the bottom of it!

Don’t worry, as hitting send is not going to send the invitations out without you having a final look. Click it to view the list of who you are about to send it to hit send then!

Yes, go to the guest list page and click on “Upload list”, you can then upload a spreadsheet file (Excel or CSV). Make sure it’s in the correct format. Try exporting your email address book as a starting point for building up a guest list in this way.

You may not have saved when you created your invitations in the invite tab. Go back to your invite tab and create an Invitation type and hit save before coming back to the guest list to assign your guest to it.

Yes, click on RSVPs then click detail next to the event. This will show you a list of all those invited to an event in alphabetical order and whether they are coming or not and if they have received/opened their invitation.

Yes, create them with separate email addresses.

You might have selected the child tick box against a guest and not saved at the bottom of the page. Save, and this should refresh the totals.

If you’ve chosen a where you are holding your gift list, you can add the weblinks and codes. Create a page in the Theme Builder and all details there.

No, you don’t, we have just integrated it for you in case you wish to use it!

You access all responses by going to the RSVPs page and click detail to see who has replied to which event.

All guests will receive an email with details of where to go to RSVP. We also enable you to send reminder emails to prompt late replies.

All responses are updated immediately on the website.

An email alert will be sent to you when a guest replies. Also, all RSVPs will be shown by events and guests so you can keep track of who has replied and for what.

Your RSVPs will reflect the number of invites sent, and you can invite as many people as you want to the wedding.

Only guests who have been sent an invite will be shown, click on “guest list” and make sure an invite has been sent to the guest. Otherwise, perhaps they don’t fall into the category you’re using to search, check the RSVPs to see if the guest has replied or not.

No, but included in all reminder messages is a link which enables the guest to login and rsvp.

We suggest that you upload 72 dpi, RGB (colour!) photos that are a maximum height or width of 600 pixels. Please keep in mind that only JPEG files are allowed (files ending in .jpg or .jpeg) are acceptable file formats for photos. There is no size limitation, but the larger your file size is, the longer it will take for your images to upload. We recommend that you try to keep your file sizes as small as possible. Use your PC or Mac to reduce the size of the photo before uploading.

No, there is no limit.

You can upload photos on several pages: the event, and the venue, and other pages you add and in the photo album on your site. You will be able to browse your computer for a photo file to upload. Once you have selected the file, click “Upload Photo”. Make sure it has uploaded correctly and click save.

I am afraid we can’t crop or edit photos, so please upload them as you wish them to be displayed.

This email address is the primary account that all the notifications, RSVP comments and login details relate to. Change it if you want it to go somewhere else.

If you change the wedding date, then it will be changed for all your events that also had the old date.

The order that the names appear in this account relates to the order that is displayed on the site. So if you want the names to be the other way round, swap them here.

You send out Save the Date cards sometimes a year in advance. They allow guests from overseas to book flights and plan holidays. It is an excellent way of getting your guests booked in for the big day.

The email subject is the title of the email that appears in your guest’s email browser.

Enter in here as much or as little detail in here about your wedding. We do not accept links to external sites I am afraid.

This is up to you! We will generate the guest’s name when we send the invitation, so the rest of the text is available so you can say its a wedding an invitation, or maybe even put a quote on there.